21+ only

shan88 and Responsible Gaming

Gaming should be for fun. At shan88, we help you set your own limits so you can enjoy digital games safely and comfortably.

Keep Your Gaming Balanced

shan88 is a platform built for entertainment and fun for Myanmar players. We believe gaming should be played purely for enjoyment — not as a way to solve financial problems.

Every player should look after their own finances and mental wellbeing, and shan88 provides tools to support that. When you can control yourself, games become genuinely enjoyable.

Players can get help in Burmese via 24/7 Live Chat when setting their limits.

For players aged 21 and above only

Gaming Can Be Addictive

Chasing losses by playing more can lead to a cycle that is hard to break. Set a limit on how much you spend, and if you find yourself playing more than you planned, stop and contact us.

Tools to Keep Yourself in Control

The shan88 platform includes protection tools that players can use on their own.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount to protect your finances. Once set, no deposit exceeding that limit can be made.

Session Time Limit

You can set a maximum play time for each session. If you go over your set time, your account will be logged out automatically.

Time Reminder Alert

You can turn on a reminder that regularly notifies you how long you have been playing. Even if you lose track of time, the system will let you know when your play time is running long.

Time-Out

You can select a period during which you do not want to play and activate a Time-out. Choose a break from 24 hours up to 30 days and lock your own account for that time.

Self-Exclusion

If you feel that gaming is getting out of hand, you can apply for a longer Self-Exclusion. During that period, your account cannot be accessed by any means, keeping you fully away from gaming.

24/7 Support

You can reach us in Burmese via Live Chat at any time regarding gambling problems and receive assistance from licensed professionals. We are ready to help you work through it.

Signs of Problem Gambling

If you notice the following signs in yourself, consider whether gambling has moved beyond entertainment and become a problem.

  • Gambling more to try to win back money you have lost
  • Continuing to play longer than you planned, despite intending to stop
  • Gambling is negatively affecting your family, work or finances
  • Borrowing money or selling belongings to fund gambling
  • Denying or hiding how much time you spend gambling
  • Feeling restless or irritable when you are not gambling
  • Spending more and more time on each gambling session

Ways you can protect yourself

01

Set a budget in advance

Decide how much you are willing to spend before you start playing, and do not go over that amount.

02

Take breaks

When playing for a long stretch, make sure to take regular breaks — go for a walk, read, or spend time with friends.

03

Do not treat gambling as a source of income

Gambling should be for fun, not to make money — only play with what you can afford to lose.

04

Use the tools available

Make full use of the Deposit Limit, Time-out and Self-Exclusion tools provided by shan88 to keep yourself in control.

Age 21+ Policy

shan88 does not allow anyone under 21 to open an account. This is not just a regulatory requirement — it is our commitment to protecting the next generation.

shan88 may request proof of identity at any time to verify your details. Withdrawals may be restricted until verification is complete.

Age Verification Process

During KYC (Know Your Customer) verification, a copy of your ID must be submitted, which means players under 21 have no way to open an account.

Responsible Gaming Commitment

  • To provide players with self-managed limit tools
  • To make Self-Exclusion periods firm and irreversible once set
  • To protect players' personal data and financial information with SSL encryption
  • To ensure fair play through Fair-Play mechanics
  • To respond to player requests 24/7 in Burmese
  • To keep support channels open for players going through a difficult time
  • To prevent players under 21 from accessing the platform

How Responsible Gaming tools work

After logging in to shan88, players can set these up themselves within minutes.

01

Log in to your account

Log in to shan88 and go to your profile — find the personal settings section.

02

Open the "Responsible Gaming" section

Select Responsible Gaming from settings and view the list of tools available.

03

Choose the tool you want

Decide whether to use Deposit Limit, Time-out or Self-Exclusion, then enable it.

04

Confirm your selection

After completing the steps, a confirmation will be sent to your email — check it to confirm that the restriction is now active.

Are you experiencing a gambling problem?

If gambling is causing problems in your life, contact us via 24/7 Live Chat — there are trained staff ready to help in Burmese. You can also reach us by email at [email protected].

After Self-Exclusion

During your Self-Exclusion period, shan88 will not send you any promotional emails or offers — we are fully committed to honoring your decision.

Ready to play?

After reading our responsible gaming policies, you are welcome to enjoy the games at shan88 — always remember that play is for ages 21+ only.

Responsible Gaming — Questions & Answers

Frequently asked questions from players, and our answers.

Log in to shan88 and go to Profile Settings, then select Responsible Gaming — from there, set a daily, weekly, or monthly Deposit Limit and save. The limit takes effect immediately.

No — your account cannot be reactivated until the Time-out period is over. If you set a 24-hour Time-out, you can only use your account again once that period has fully passed. This is designed to give you stronger protection.

Self-Exclusion period options can vary depending on each player's needs. You can choose one month, six months, or more than one year. If your period is about to end, contact Support — we are available in 24/7 Live Chat to assist.

If shan88 finds that a player is under 21, the account will be closed immediately and any remaining balance will not be eligible for withdrawal. Withdrawals are also restricted until KYC verification is complete.

Contact shan88 via 24/7 Live Chat and let us know you have a gambling problem — Support staff will help you set up Self-Exclusion. You can also reach us by email at [email protected].

Yes — on shan88 you can enable a Deposit Limit, a session time limit, and time reminder alerts all at once, giving you stronger self-protection.

Games Available After Setting Responsible Gaming

shan88 games are designed for entertainment, so you can continue playing after setting your limits.